Business Etiquette

In this training course, you will learn how to :

• Meet & greet and receive people in the business world

• Leave a great first impression

• Introduce yourself professionally

• Communicate verbally and non-verbally in a respectful manner

• Use an elevator pitch effectively

• Use small talk and ice breakers to build rapport

• Interact respectfully with people from different cultures

Who’s it for?

This training is for you if you:-

• Would like to polish your professional presence

• Need to increase your confidence level

• Feel nervous when meeting people for the first time

• Want to learn acceptable behaviour in the business world

• Struggle in interacting with people from different backgrounds and cultures

Business Etiquette

The Agenda:

Day One

• The origin of etiquette

• The importance of etiquette in business

• Personal style and professional image

• Body language and posture

• Communication skills in business

• Meeting, greeting and receiving

• Introductions – the art of making conversation

• Creating an effective elevator pitch

Day Two

• Business meeting etiquette

• Business card etiquette

• Netiquette – Online etiquette

• The effect of culture etiquette

• Culture, etiquette and cross-cultural sensitivities

• Communicating with different cultures

• Table manners & dining etiquette

• Gift giving and receiving

Facilitator-02

About your Facilitator

Israa Shaheen has been empowering people to become more confident, courteous and professional by equipping them with the essential etiquette and protocol knowledge for more than eight years.

She is a Business Etiquette & International Protocol Consultant, Trainer and Coach, who has helped individuals from different backgrounds and cultures to improve their professional image and brand.

Moreover, Israa has worked with brands, companies and  organizations, both locally and internationally, observed their employees’ behaviour and team morale, and provided them with the right solutions for their specific needs.

Corporate engagements cover: one-to-one coaching, tailored workshops, training courses, manuals and guidebooks.

Frequently asked questions

Is this an online event?

No, it is face-to-face, held in a hotel in Dubai.

What is the investment?

The investment in your personal development is AED 4,500 for 2 full days.

Can I get a recording of the event?

We do not share recordings of the event.

Yes, I am interested

If you are interested in us training your teams in Business Etiquette, complete the form below.

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