1. Introduction
1.1 The People People – a division of The Academy for Sales Excellence (hereinafter referred to as ‘The People People’) is committed to protecting the privacy and personal information of our course participants. This Privacy Policy explains how we collect, use, and safeguard the information obtained from participants during their engagement with our soft skills courses.
2. Information Collection
2.1 We may collect the following types of information from participants:
a) Personal Information: This may include participants’ names, contact details (such as email addresses, phone numbers, or mailing addresses), and other identifiable information provided during the registration process.
b) Payment Information: We collect payment details, such as credit card numbers or bank account information, solely for processing course fees and refunds through our secure payment gateway, Stripe.
c) Course Progress and Performance: We may collect information related to participants’ progress, performance, and engagement during the courses, including course completion data, assessments, and feedback.
3. Use of Information
3.1 We use the collected information for the following purposes:
a) Course Administration: To facilitate course registration, enrollment, and communication with participants.
b) Payment Processing: To process course fees, refunds, and other financial transactions securely through Stripe.
c) Course Improvement and Personalization: To analyze participant data and improve our course offerings, content, and delivery. This may include evaluating performance metrics, identifying learning trends, and customizing course experiences.
d) Communication: To send participants relevant course updates, notifications, newsletters, and promotional materials related to The People People’s courses. Participants have the option to unsubscribe from such communications.
4. Information Sharing
4.1 We do not sell, rent, or lease participants’ personal information to third parties unless required by law or with participants’ explicit consent.
4.2 We may share participant information with trusted third-party service providers who assist us in delivering our courses and related services. These service providers are contractually obligated to maintain the confidentiality and security of the information and use it solely for the agreed-upon purposes.
4.3 We may disclose participant information if required to comply with legal obligations, enforce our terms and conditions, protect our rights, or investigate potential violations.
5. Data Security
5.1 We take reasonable measures to ensure the security of participants’ personal information. This includes implementing technical and organizational safeguards to protect against unauthorized access, loss, misuse, or alteration of the information collected.
5.2 Despite our efforts to maintain data security, we cannot guarantee that information transmitted over the internet or stored electronically is completely secure. Participants provide their information at their own risk.
6. Data Retention
6.1 We retain participants’ personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.2 Course performance and progress data may be anonymized or aggregated for analytical or statistical purposes even after the participant’s engagement with the course has ended.
7. Participant Rights
7.1 Participants have the right to:
a) Access and review their personal information held by The People People.
b) Update, correct, or delete their personal information if inaccurate or no longer necessary for the purposes stated in this Privacy Policy.
c) Opt-out of receiving promotional communications from The People People.
7.2 Participants can exercise these rights or request further information by contacting us at [email protected].
8. Changes to the Privacy Policy
8.1 The People People reserves the right to modify or update this Privacy Policy as needed.