Giving & Receiving Feedback

In this workshop, you will learn how to:

• Prepare your feedback conversations

• Deliver both positive and constructive feedback

• Structure your feedback conversations

• Avoid certain words and actions

• Choose the right words and phrases

• Practise giving feedback during role play

• Manage the reactions of others

• Manage your reactions when receiving feedback

Who’s it for?

This workshop is for you if you:-

• Need to give feedback regularly

• Have no clue how to give feedback

• Would love to give feedback effectively

• Tend to avoid giving feedback

​• Ever had a negative response to your feedback

• Would like to improve your communication skills

• Want to manage your own reaction to feedback

• Need to have some difficult conversations

Giving-&-Receiving-Feedback_image

The Agenda:

• What do we mean by ‘Feedback’?

• When we need to give feedback – and why

• How often should we provide feedback?

• The Dos and Don’ts of Giving Feedback

• Words and actions to avoid

• Choosing the right words and phrases

• The Effective Feedback Model

• Role Play – Giving constructive feedback

• How to receive feedback without reacting

• Action steps to implement the learning

Facilitator

About your Facilitator

Corrina Cross has been showing people – managers in particular – how to give feedback effectively for over a decade. 

​

She has:-

• Trained hundreds of managers around the globe on the Dos and Don’ts of giving constructive feedback.

• Trained every employee of L’Oréal Middle East on how to give feedback effectively using L’Oréal’s preferred feedback model.

• Showed hundreds of individuals how to have a difficult conversation by using her own ‘Effective Feedback Model’.

• Helped friends, family, and business associates structure their conversation when they needed to address a difficult topic.

What others have said about the workshop

Corrina is beyond a doubt one of the best trainers that I have ever worked with.  Corrina is one of those people who walks into a room and her positive energy lights up the whole room.  She’s an expert facilitator, her energy is infectious, her training is engaging and, most importantly, she is a really nice person.

Arnold Floro Dela Cruz Senior Manager, Talent & Development, GIG Gulf

Corrina’s feedback model is quite straight forward and you know it’s really going to work well.

Corrina is amazing. Her facilitation skills are superb. She knows how to really calibrate it depending on the level of the audience and also the depth of discussion that is really required for the session to thrive. Corrina is superb.

Jen Blandos CEO, The Communications Works

I’ve learned a lot from this presentation, such as feedback and communication.  It was really good training.  The feedback methodology was useful, especially the specific methodology which is delivered by Corrina – the FF Model.  I will definitely adopt that. It’s going to be very helpful for us.

Fasil Tsegaw Continuous Education Manager, Tencate

Corrina is an excellent trainer with coaching skills and experience

Mohammed Reda Director, Monaia Ltd.

Yes, I am interested

If you are interested in us training your teams in Giving & Receiving Feedback, complete the form below.

    PEXELS~2